The Portal Project is implementing a suite of IBM WebSphere applications that will provide Curtin’s enterprise platform for digital experience, including our logged in portal environment, web content and collaboration tools.
In 2017 the project seeks to embed, leverage and showcase the new technology platform by:
- providing a unified web presence that strengthens our brand as a leading, innovative global university.
- enhancing the user experience of our core customers (internal and external) when using Curtin site(s).
- providing the capability for greater collaboration and communication.
- providing personalised information and tools for staff to enable them to be effective in their day to day work activities at any time, on any device, from any location.
“In today’s connected world, your customers, employees and partners demand 24/7 access to your company – and they want it presented in a way that’s engaging, personalised, relevant and productive. Successful organisations are advancing beyond websites and delivering digital experience solutions that are tailored to the needs and interests of their audiences, with integrated analytics, social engagement, compelling content, process integrations and more, all designed for multi-channel delivery to deepen their interactions with individuals and enhance audience engagement – on their terms and their time.”
In 2017 the project seeks to embed, leverage and showcase the new technology platform at Curtin, by:
- Completing and releasing the new Staff Portal to enable all staff access to use the new environment.
- Providing a personalised digital environment for researchers that enables them to efficiently access the information, tools and applications that support their work activities, and also enables them to connect and collaborate with industry and research peers outside of the University.
- Demonstrating how the WebSphere platform can be utilised for Intranet by creating an exemplar intranet for a particular business area or portfolio to improve communications and staff engagement, as well as developing a process to enable the business areas to utilise intranet functionality, collaborate and ensure sensitive information can be managed.
- Facilitating and supporting the migration of content from legacy platforms onto IBM WebSphere, starting with the WCM delivered external site, and continuing as per the migration roadmap and aligned to the Curtin Information Architecture principles.
- Enabling and promoting the adoption of the platform by engaging with technical teams outside of the project (library, CITS operations, eServices and marketing) and supporting their technical staff in utilising the platform.
This will be managed via staged releases as per the one page summary and is shown in more detail below:
Web Content Management Stream
- Self-serve migration of content by the business – Utilising the external, staff and student Information Architecture and the comprehensive site audit, the project will work with stakeholders and site-owners to define a roadmap of content migration for 2017, and implement and support the ‘self-serve’ migration of web content onto the new Portal platform as per the roadmap. Development of themes as necessary for migrated content.
- Central Site migration – the project will migrate the Home Page and central site (delivered in 2016 by the WCM project) onto the new Portal platform with the themes as necessary.
Leveraging and Showcasing Platform Capability
- Completion of Staff Portal Release 1. Includes migrating current Staff OASIS tools – staff academic profile information, official communications channel administration, academic workload scheduler integration
- Creation of one exemplar intranet using the Connections social suite (that is part of the IBM platform), and providing the necessary integration to the Staff Portal. Develop a process to enable the business areas to utilise intranet functionality, collaborate and ensure sensitive information can be managed.
- Research Hub. The project will work with stakeholders to define the requirements of the Research Hub in a product roadmap. Per the product roadmap, the project will develop an exemplar of personalisation by focusing on researchers and providing a work-ready portal that provides productivity improvements and efficiency gains for research staff and facilitates the engagement of researchers with industry and peers.
- On-boarding. The project team will facilitate non-project technical staff in utilising the platform such that it can be leveraged outside of the project prior to formal transition to operations.
In 2016 the Portal Project completed the following deliverables:
- Market assessment of enterprise portal and WCM platforms;
- Procurement cycle of portal and WCM platform;
- Vendor selection;
- Interim solution for implementation of IBM WebSphere until move to ISW in 2017;
- Commencement of Release 1 of Staff Portal Development;
- Analysis of the WCM sites in preparation for their migration to the IBM platform in 2017;
- Development and testing of Information Architecture for current staff and student (internal and external). Final revision and presentation of IA will be complete in February ;
- Initial migration of hr.curtin.edu.au, staff.curtin.edu.au, futurestaff.curtin.edu.au, curtin.edu.au and vcblog.curtin.edu.au. QA/remediation content to be completed prior to Staff Portal go-live in 2017
- Roadmap to facilitate the migration of the central site from Pagely WordPress environment to the IBM Portal in 2017
- Planning of the technical training for staff outside of the project (courses to be run in January 2017).
- Providing a personalised staff Portal that allows efficiency gains and improves the user experience – a ‘one-stop’ shop.
- Delivering and embedding the Connections social platform will:
- Enable more collaboration between individuals, teams and across disciplines, within the University and with external partners.
- Support the sharing of sensitive business information between business areas.
- Implementation of the IBM WebSphere platform will enable a more streamlined approach to web content on portal platform.
- Improve the University’s ability to ensure compliance with the Competition and Consumer Act and thereby reduce reputational risk.